E-mail invitation links become permanent

Inviting users via email has long been the preferred and most direct method for platform administrators to onboard users. This feature, launched a decade ago, has undergone several enhancements while maintaining its essential functionality.

Previously, issuing an invitation would generate a new, unique link, rendering the old one inactive. This often led to confusion as users attempted to use an outdated link. We've taken note of the feedback from company account owners who have voiced their concerns about this issue.

In response, we've introduced additional tools for administrators to manage user access, such as archiving, removing unused credits, and restricting access to certain levels. Consequently, the need for constantly changing invitation links has diminished.

Starting this July, email invitation links will no longer expire. If you resend an invitation for a new test months later, users will receive a familiar link in their email—the same one they've used previously. Should there be a need to refresh a link for a particular user or for everyone from your organisation, our support team will help you with the reset.

Admins: Delivery status of the e-mail invitations in the user profile

We added the info about the sent date and delivery status of the invitation e-mails to the organizational module so the company admins know if there is any potential problem with the deliverability of the invitation links to the specific candidate.
It is visible in the user profile under the invitation link (for invitations sent since Feb 23rd, 2023, 1pm GMT):

status: delivered means that the mail server of the candidate accepted the mail. It still can skip the inbox and land in their junk or other folder based on their mailbox rules, but it has been delivered successfully to their mailbox.

status: failed: the candidate did not receive the e-mail. The reasons for failure can be the wrong e-mail address, a full mailbox, or a mail server rejecting the e-mail because of their anti-spam policy, etc. Approximately 3% of invite e-mails are affected.
It is typically a permanent fail, so resending the invite from the system will not help. 
Recommended action: Admin can copy the link and try to share it in alternative ways: send it from their own e-mail address or via instant messengers. 

Admin: How to save custom texts in invitation e-mails

During the invitation process, you can customize the default invitation text to include your important information.

The only restriction is that a button and a unique user link for starting the test will always appear below your text.

If you modify the email text, you will be prompted after sending the invitations to save it for future use.

If you choose to save it, this custom text will become the default for your next invitations until you decide to change it again.

Company Admins: Invite to the specific English level test

As a Tracktest company admin, you might require users to take a specific test, e.g. Intermediate English level B1 or English test B2 (Upper-intermediate).
Before you needed to specify it in the text of your invitation e-mail. Our new feature allows you to select the level from the dropdown menu. Users are then redirected directly to the English level they are expected to take.

See the video tutorial for more information:



Further questions:

Coroprate Module improvement: Click and Test

We have simplified the invitation process in our TrackTest Corporate Module.
Now all new users invited to TrackTest by their corporate Learning & Development specialist simply click the link in the e-mail and are automatically logged in to their profiles.  The validity of the invitation link is set for one month.

Absolutely hassle-free solution for employees, just click and start the English test.

Hope you will enjoy it.

New feature: Optional password for users

We have made the invitation process very easy right from the beginning. Administrator invited users to test via TrackTest corporate module, users get an e-mail with the link, just click it and they are automatically logged in the tool and can start the test.

3 ways how to get company users to do the English test (invites, voucher, individual password)

TrackTest English is an easy-to-use but still flexible platform for managing the English tests of your employees, job candidates, or students. As such, it offers more ways how to get your people tested.

Here is a brief overview of how you can invite your users to the English test. You can combine those which fit you best for no extra charge. 

1. E-MAIL INVITATION

New features for admins: Credits assignation (Core, Verified, Speaking&Writing)

With the new software update planned for November 2021, we improve the way how you allocate the exam credits to your users.  Now you are able to assign the credit for the specific test version: with or without verification, with or without Speaking&Writing, for the specific level or for all.
This update has no impact on the cost and terms of use of the Core licences and credits for the additional options. 

Get Your Speaking & Writing Results Swiftly with Express Delivery

Are you in a hurry to receive your Speaking & Writing and Verification results? Waiting the standard two weeks might not align with your schedule. That's where our Express Delivery service comes into play. Opt for this service, and we'll expedite your results, ensuring they're published within a mere 48 hours.

Keep in mind, this service is exclusively for those awaiting verification or the Speaking and Writing assessment outcomes. If you've completed the Standard Core test, your results are available instantly—no waiting necessary.

If you're anticipating both the Speaking & Writing assessment and Verification for the same test, rest easy—you'll only need a single Express Credit.

For individual test-takers, the process is straightforward. Simply select the Express Delivery option on your test results page to activate this speedy service.

If you've received access to the tests via your organization—be it through an invitation or a voucher—please contact your test administrator to facilitate the Express Delivery for you.