Inviting users via email has long been the preferred and most direct method for platform administrators to onboard users. This feature, launched a decade ago, has undergone several enhancements while maintaining its essential functionality.
Previously, issuing an invitation would generate a new, unique link, rendering the old one inactive. This often led to confusion as users attempted to use an outdated link. We've taken note of the feedback from company account owners who have voiced their concerns about this issue.
In response, we've introduced additional tools for administrators to manage user access, such as archiving, removing unused credits, and restricting access to certain levels. Consequently, the need for constantly changing invitation links has diminished.
Starting this July, email invitation links will no longer expire. If you resend an invitation for a new test months later, users will receive a familiar link in their email—the same one they've used previously. Should there be a need to refresh a link for a particular user or for everyone from your organisation, our support team will help you with the reset.
