Tracktest Net Promoter Score (NPS) for 2025

Each year, we ask our individual test-takers a simple question:

"On a scale of 0 to 10, how likely are you to recommend Tracktest to a friend or colleague?"

We are thrilled to announce that for the year 2025, our Net Promoter Score (NPS) has reached an outstanding 78 points.

What does an NPS of 78 mean?

In the world of customer satisfaction, an NPS above 70 is considered world-class. This score reflects the hard work our team has put into making the platform more intuitive, faster, and more accurate.

Why do users love Tracktest?

As part of our survey, we also ask: "What is the most important reason for giving us that score?" Our users highlighted the user-friendly interface, the speed of our Express service, and the comprehensive nature of the assessment. Here is what some of our test-takers had to say in 2025:

"I like the website. Really easy to use. It is very easy to do a pretest. Also to do the real test, the way the website works is very user-friendly. I selected the express option to obtain my certificate faster and I received it within 24 hours after doing the test."

"After taking the TrackTest English proficiency test I got immediate results of my English level and they really impressed me. I am encouraging friends and everyone else to take it as it is flexible and accurate."

"My rating is a result of the fact that your test is 'easy to give' and it covers the full spectrum of the English language."

"I am satisfied with the test and the way everything is organised. The questions are very clear and it’s very simple to access."

"The most interesting thing was the rating of my listening skills—it was a real test, not just something to 'pass'."

Looking ahead

Tracktest Launches the Standalone English Speaking Test!

We have some exciting news for all English learners and professionals!

At Tracktest, we are committed to providing the most flexible and reliable tools for assessing your English skills. We've heard your feedback: sometimes, you just need a dedicated, focused assessment of your oral proficiency without needing to complete the full four-skill exam.

That’s why we are thrilled to announce the official launch of our Standalone English Speaking Test!

What is the Standalone English Speaking Test?

The Standalone English Speaking Test is a brand-new, cutting-edge product designed for learners who want a fast, accurate, and exclusive measure of their speaking abilities. This test evaluates several critical components of your spoken English, including:

Introducing the New Tracktest Desktop App: A More Secure Way to Deliver English Assessments

Summer is a great time to recharge—but also to try something new. We're excited to announce the launch of a brand-new way to deliver Tracktest English assessments for test administrators: the Tracktest Desktop Application, now available for both Windows and Mac.

Currently in beta, this new app offers a more controlled and secure testing environment, especially useful for institutions and remote proctoring scenarios. If you’re already using Tracktest, you can try it completely free with a valid license, and we’re here to help you every step of the way during setup and testing.

What is the Tracktest Desktop App?

Instead of running tests in a browser, the new Desktop App allows candidates to take their English assessments in a dedicated, pre-installed application. Once a test is launched, the candidate is redirected from their browser to the secure desktop environment, which prevents interference from other apps or unauthorised activity.

Who Should Use It?

Tracktest Releases Comprehensive Analysis of English Test Results

The report offers valuable insights into test-takers performance across various CEFR levels, highlighting key trends and challenges in English language learning.

Tracktest Assessment, a leading provider of online English proficiency tests, has published an in-depth analysis of English test results collected from its platform during the calendar years 2023-2024. The report offers valuable insights into the performance of test-takers across various CEFR levels, highlighting key trends and challenges in English language learning.

Key Findings:

Introducing Tracktest Online Mock Test feature

 

At Tracktest, we are committed to providing the best tools for assessing and improving your English language skills. 

We understand that taking an online test can sometimes be daunting, especially if you're unsure about your technical setup or the user experience. 

That's why we're excited to introduce our latest feature: the Mock Test, a shortened no-result online practice test simulation provided by Tracktest.

Try the Online Mock Test today and take the first step towards mastering your English assessment:

https://tracktest.eu/mock-test/

We hope you find this new feature helpful and look forward to your feedback. Happy testing!

New design of PDF reports

 This week we launched our newly designed PDF test reports now available for download directly from the results page. The PDF test report provides additional details and feedback on the test-taker's performance, such as net time spent, percentage scores for all test sections, and grammar categories that should be improved.

For the Complete test, comments from our raters on oral and writing performance are added to the second and third pages of the Test report. 

Test timer in Core tests and Writing tests

The test timer is an essential feature for both Core and Writing tests in specific settings. Throughout most of the test duration, it is conveniently displayed below the header, allowing test-takers to easily check the remaining time without being distracted from answering questions.

Admin: How to save custom texts in invitation e-mails

During the invitation process, you can customize the default invitation text to include your important information.

The only restriction is that a button and a unique user link for starting the test will always appear below your text.

If you modify the email text, you will be prompted after sending the invitations to save it for future use.

If you choose to save it, this custom text will become the default for your next invitations until you decide to change it again.